Refund Policy
Last updated: January 6, 2026
1. Overview
At No Rarity LLC, we take pride in the quality of our work and products. This Refund Policy outlines when refunds, returns, or exchanges may be issued for purchases made through norarity.co.
By making a purchase, you agree to this Refund Policy.
2. Physical Products (Merchandise)
Returns
We accept returns for physical products within 14 days of delivery, provided that:
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The item is unused, unworn, and in its original condition
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The item is returned in its original packaging
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, refunds will be issued to the original payment method within 5–10 business days.
Original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with:
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Your order number
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Photos of the item and packaging
We will arrange a replacement or refund at no additional cost.
3. Digital Products
Due to the nature of digital products (including but not limited to digital art, downloads, files, or licenses), all digital sales are final.
Refunds will not be issued once a digital product has been delivered or accessed, except in cases of:
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Duplicate purchases
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Technical errors that prevent access and cannot be resolved
4. Services & Commissioned Work
Payments for services, including creative work and commissions, are non-refundable once work has begun.
If a project is canceled before work has started, a refund may be issued at our discretion, minus any administrative or processing fees.
Deposits for commissioned work are non-refundable and secure your spot and time.
5. Order Cancellations
Orders may only be canceled before they have been processed or shipped. Once an order has shipped or a digital product has been delivered, it cannot be canceled.
6. Exchanges
Exchanges are only available for physical products and are subject to availability. Customers are responsible for return shipping unless the exchange is due to an error on our part.
7. Refund Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider or financial institution.
8. Contact Information
To request a refund, return, or exchange, please contact us at:
No Rarity LLC
Email: [your contact email here]
Website: https://norarity.co
Please include your order number and a brief explanation of the issue.
9. Policy Updates
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated “Last updated” date.